MILES OF SMILES

A customer Service Training For Hospitality Employees

This workshop equips managers and their employees with the tools they need to deliver a consistent and exceptional customer experience at every stage of a visit to Ocean City. By setting clear standards, being approachable, serving with kindness and compassion, and striving for outstanding service, we can set Ocean City apart from other destinations. Join us in creating Miles of Smiles for every guest!

Featuring John Kennedy, Speaker, Strategist & Author

Choose from 2 sessions:

10 am to 12 pm

or

6 pm to 8 pm

Location:

Holiday Inn – 67th Street

FREE

Refreshments Provided

Registration Required